{"canonicalUrl":"https://autoinsuranceatlas.com/insurance-companies","question":"Which car insurance companies get the most complaints?","shortAnswer":"Use complaint index instead of raw complaint count. A lower complaint index means the carrier receives fewer complaints than expected for its market size.","updatedAt":"2026-05-16","sources":[{"name":"NAIC complaint data"},{"name":"state DOI complaint records"}],"relatedEntities":["NAIC complaint index","carrier complaint ratio","market share"]}